Reviews

Our Customers Are Raving about Us!

Vance Heating & Air Conditioning is the local choice of residents and business owners throughout Yakima County since 1986. This is because we offer service that is simply unmatched. In addition to high-quality heating, air conditioning, and indoor air quality services and products, we also genuinely care about your experience. From the moment you call until the completion of the job and beyond, our goal is to make things as stress-free as possible for you. We offer convenient same-day appointments, 24-hour emergency services, free estimates, and after-service cleanup. We also back our services and products with unbeatable warranties for your peace of mind.

But you don't have to take our word for it. Read rave reviews from our happy customers and discover why we are the leading HVAC service provider in Yakima County. We look forward to hearing from you! Call (509) 204-9331 today.

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  • Thanks to Cody and the Vance H&AC crew for their prompt and professional service!
    Furnace went sideways during this recent cold spell. We had a new one installed within 48 hrs. Thanks to Cody and the Vance H&AC crew for their prompt and professional service!

    - Tammy Kuebler

  • Friendly staff and good service!
    Friendly staff and good service!

    - Lois Malmberg Sabol

  • We couldn't be more pleased. Cheers!
    Vance installed the HVAC @TheHopShop and we couldn't be more pleased. Cheers!

    - Jeff Perkins

  • Friendly, polite, very competent service
    Friendly, polite, very competent service. Highly recommended!

    - LesLee Eicher

  • I have done business with Vance many years and very pleased with the professionalism all of the staff display.
    Vance Heating Is Very Good at Customer Relations by Doing an Excellent Job of Installing and Service of " Top- Of- The- Line " Lennox Heating and Air Equipment. I Have Done Business with Vance Many Years and Very Pleased with the Professionalism All of the Staff Display. Carl Always Does Such a Great Job of Servicing Our Equipment.

    - Lee Marey

  • First time using Vance and was impressed.
    Marco was very professional and did a great job. First time using Vance and was impressed enough to sign up for their service plan.

    - Ray Hecox

  • I would definitely recommend Vance.
    I would recommend Vance. Todd Hall and his team were very professional. Todd came back several to see that the work was ok. I would definitely recommend Vance. James Kemp.

    - James L. Kemp

  • The technician went above and beyond to make sure the job was done right. Highly recommend!
    Excellent and expert service and advice. The technician went above and beyond to make sure the job was done right. Highly recommend!

    - Barbara Doyle

  • Very knowledgeable staff and great customer service! Highly recommend.
    Was able to fit us in same day! Very knowledgeable staff and great customer service! Highly recommend.

    - Kristi Conner

  • Super professional and was very impressed all around!
    5 stars for sure!!! Super professional and was very impressed all around!

    - Leigh Ann Fuentes

  • The installation went quickly, with great technicians working as a team, and got it all done in a day.
    We had to replace our 25-year old furnace and air conditioning system. Cody walked us through different options, scheduled the installation within a week, and followed up to make sure we were satisfied. The installation went quickly, with great technicians working as a team, and got it all done in a day. Great customer service!

    - Janet Kinney

  • They had my repairs done the same day. Prompt and courteous!
    Called them in the morning and they had my repairs done the same day. Prompt and courteous!

    - Karen Koday

  • The service was great and I look forward to using Vance again in the future.
    Jeb was very professional and helpful. The service was great and I look forward to using Vance again in the future.

    - David Lemon

  • Vance has outstanding customer service above & beyond expectations.

    Vance has outstanding customer service above & beyond expectations. From the Technicians to the back office. Very impressed.

    - Nici Brauer

  • Great people, Great Company, Great Service.
    Great people, Great Company, Great Service. They are always there when I need them and they always do an excellent job. Very professional and courteous.

    - Kori Koch

  • He was very knowledgeable and we appreciated the outstanding service. Thanks!
    John D. was on time, friendly, listened to my wife's questions and explained things in a professional manner. He was very knowledgeable and we appreciated the outstanding service. Thanks!

    - Eric Patrick

  • Always recommend Vance to anyone in need of a repair or a new heating or AC unit.
    Awesome customer service! Always recommend Vance to anyone in need of a repair or a new heating or AC unit.

    - Tania Hernandez

  • They have never let us down. Their technicians are friendly, honest, and knowledgeable.
    For many years, we have counted on Vance for our heating and air conditioning needs. They have never let us down. Their technicians are friendly, honest, and knowledgeable. They guarantee their work and they offer a maintenance program that will catch little problems before they become big problems. Ask for Carl!

    - Joe Salinas

  • Was happy with the friendly and professional service.
    Shopped around for a new company... and was happy with the friendly and professional service. My questions were answered. Thank you, Jeb!

    - Julie Moon

  • Would recommend without a doubt! Thank you!
    Exceptional service and very professional with knowledgeable technicians. Would recommend without a doubt! Thank you!

    - Misty Rescorla

  • Called the folks at Vance and they were able to come out same day and fix the issue!
    Called the folks at Vance and they were able to come out same day and fix the issue! Tech was awesome!

    - Deric Nelson

  • Great service....very professional and courteous!
    Great service....very professional and courteous...would recommend Vance for any heat or air conditioning needs!

    - Gloria Hintze

  • We have had only great friendly service from all of the people at Vance.
    We have had only great friendly service from all of the people at Vance. Today Billy was prompt and friendly we even chatted a little about where to go riding quads. Five years of great service.

    - Darr Lenderman

  • Great customer service, wonderful team members, and fabulous work!
    Great customer service, wonderful team members, and fabulous work!

    - Danae Torrico

  • I loved the honesty and the fact that they gave me all my options
    Very quick professional service. I loved the honesty and the fact that they gave me all my options. Thank you for getting me going again!

    - Tanya Dellinger Harper

  • These guys are great! Efficient, friendly, knowledgeable.
    These guys are great! Efficient, friendly, knowledgeable.

    - Cindy Tutsch

  • My family is so happy! Thank-you
    Excellent service! The technician braved yellow jackets and Southside heat in the 90's. My AC is back , and my family is so happy! Thank-you

    - Mary Allen

  • The technician is friendly, courteous, and efficient.
    The technician is friendly,courteous, and efficient. Good work.

    - Darrell Blue

  • Vance exceeded my expectations. Thank you guys for what you do for our community.
    I highly recommend Vance heating and air conditioning. Cody and Zane were awesome making the financial part possible. Next day installation was unexpected but extremely appreciated. The service technicians were professional, hard working and completed the installation in a responsible matter of time. Vance exceeded my expectations. Thank you guys for what you do for our community.

    - Shelley Johnson

  • They helped me out without any expectations and I appreciate it so much.
    I went in to order a part with Vance today, and they were super friendly and helpful. They were able to locate the part that I needed but also gave me a solution that would work in the meantime. They helped me out without any expectations and I appreciate it so much. I will go to them for any heating and air conditioning service I need.

    - Virginia Prest

  • Looking forward to a continued relationship with this company for all of our HVAC needs.
    Scheduling a service appointment was easy and next-day appointments were readily available. The technician arrived right on time, was courteous and knowledgeable. Looking forward to a continued relationship with this company for all of our HVAC needs.

    - Katie Griffee

  • They came out same day and were very knowledgeable. Would highly recommend for anyone!!
    Repairman was very efficient and professional. They came out same day and were very knowledgeable. Would highly recommend for anyone!!

    - Tracie Schuster

  • We are very pleased with the service we received from Vance.
    On one of our hottest days so far this summer our cool air turned to hot air! we called Vance at 8:30 am....they were there by 11:am and solved the problem in a very short time. And did not over charge us. We are very pleased with the service we received from Vance. Now we know who to call when something goes wrong with heating and air.

    - Sherry Cameron

  • Our technician really knew his stuff. We were very impressed. 5 stars!
    Our technician really knew his stuff. We were very impressed. 5 stars!

    - Caren Heron

  • Friendly, knowledgeable, and outstanding service.
    Friendly, knowledgeable, and outstanding service.

    - John Geffe

  • Amazing service! I will never use anyone else.
    Amazing service! I will never use anyone else. Clinton was in top of it all. Thank you Vance for having quality technicians.

    - Sherri Van Winkle Haga

  • Very friendly very knowledgeable was completely satisfied with Clinton
    Very helpful. Very friendly very knowledgeable was completely satisfied with Clinton

    - Denise Jones

  • The whole experience was great and I highly recommend Vance Heating and Cooling!!!
    Clinton fit us into his schedule on very short notice, the AC quit the night before. He got it up and running in a matter of minutes. He ordered parts for replacement next week at a very reasonable price. The whole experience was great and I highly recommend Vance Heating and Cooling!!!

    - Rosemary Kemper Trudeau

  • Awesome job and very professional. I definitely recommend Vance!
    I called this morning to get on the schedule to repair my electric furnace. They sent out a technician a few hours later! He had it repaired in under an hour. Awesome job and very professional. I definitely recommend Vance!

    - Michael Joachims

  • Every time that I’ve called for help, the service is very prompt and all of the personnel has shown 100% nonstop courtesy, and overall customer service.
    Thanks again to the entire staff at Vance Heating and Air Conditioning! Every time that I’ve called for help, the service is very prompt and all of the personnel has shown 100% nonstop courtesy, and overall customer service. Today’s quick service of my water heater replacement was as enjoyable as all of the other experiences that I’ve had with the entire installation of a complete heating and air conditioning system, and the servicing of my gas fire places! This is the ONLY place in the greater Yakima area that I would consider for all of my home comfort needs!!

    - Todd Dellinger

  • Fast efficient and scheduling it was amazing. Love those guys.
    Fast efficient and scheduling it was amazing. Love those guys.

    - Randy Hyatt

  • They are very friendly and go above and beyond to ensure you are 100% satisfied with your product and your experience!!
    I have nothing but positive things to say about Vance Heating & Air Conditioning! They put an electronic air filter in our house and it has made a world of difference with my allergies. The sales, office and install staff are amazing. They are very friendly and go above and beyond to ensure you are 100% satisfied with your product and your experience!!

    - Summer Cuevas

  • Jeb was very courteous, punctual and knowledgeable about this system and troubleshooting.
    Great thing to have is the maintenance plan. Jeb was very courteous, punctual and knowledgeable about this system and troubleshooting. Vance heat and ac gets my vote every time.

    - David Fuwell

  • They really know their business and so very pleasant to deal with.
    Vance Heating is so easy to work with. Last summer we had our A/C completely die. We called the great people at Vance, their technician came to
    our house and gave us the bad news, we needed a complete new system. They suggested we do a new furnace at the time. We agreed as our old unit was 25 years old at the time. Upon removal of the old furnace, the installers discovered that we had a hole in the fire box of our old unit. Thankfully, the team at Vance was so very pleasant to work with and completed our new system in no time at all. The best part of all was that our power consumption dropped from $4.00/day to $1.20/day. We were so happy with the Vance team that we would definitely use them again. They really know their business and so very pleasant to deal with.

    - Debra Sandifer Creach

  • Nothing but happy from install to check-ups to fixed issues! Great service!
    Top Notch company! We have had a hiccup or two since our install but nothing Clinton and Jeb have not be able to diagnose and get fixed very quickly. Nothing but happy from install to check-ups to fixed issues! Great service!

    - Pam Bartz

  • Thank you for such a wonderful experience yet again! Will continue to use you for future services!
    Service is incredible. Had our units serviced today and you guys never fail to impress. Excellent knowledge, useful information and always so professional. Love how quickly you were able to make it out and how friendly your staff is always. Thank you for such a wonderful experience yet again! Will continue to use you for future services!

    - Kari Edson Dean

  • The tech was very confident and educational explained everything so I could understand.
    The tech was very confident and educational explained everything so I could understand.

    - Justin Herriman

  • So grateful for Vance! And the serviceman was so nice, Cody is the greatest Angel ever!
    Our AC died and we thought it'd take a week to fix. We called Vance and they're fixing it in the morning at 7:30! With 4 boys between 2 and 13 that's a life saver! AND 1/2 the price of another company. So grateful for Vance! And the serviceman was so nice, Cody is the greatest Angel ever!

    - Amanda Brooking